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Long Haul Group Series Management

Redefine how you manage long-haul tours with precision, scalability, and control.
ETOS Series180 offers a specialized suite built for tour operators handling complex, multi-country, multi-date long-haul group departures. Designed to streamline mid-office operations, it integrates product configuration, itinerary design, lead-to-booking CRM, customer lifecycle tracking, and supplier coordination — all in one intuitive platform.

From crafting dynamic travel products to managing real-time availability, invoicing, and operational logistics, ETOS Series180 delivers full control across the group travel cycle. Gain efficiency, reduce manual effort, and boost profitability with automation and insights tailored to your long-distance group departures.

In addition, ETOS Series180 supports front-end extensions like B2B agent portals, B2C booking engines, and destination-led enquiry websites — enabling a seamless journey from product discovery to departure.

Key Features

holiday

Holiday Product Creation

Easily build holiday products with component-wise costing, flexible pricing for different passenger ranges, and multi-departure setups. Apply markups and set selling prices in multiple currencies — perfect for both long-haul and coach tours.
itinerary

Built-in Itinerary Builder

Automatically generate beautifully formatted itineraries with detailed inclusions, cost per departure, visuals, and terms & conditions — ready to share with clients instantly.
crm

CRM, Leads and Follow-up Management

Capture, manage, and convert leads with integrated CRM. Share brochures, automate follow-ups via email or WhatsApp, and maintain a clean sales funnel to maximize conversions.
customer

Customer Management

Maintain a comprehensive database for B2B and B2C clients, including co-travellers, customer history (enquiries, bookings, spends), and secure document storage with expiry tracking (e.g., passport validity).
booking

Booking Workflow

Convert leads to bookings in a structured workflow:
  • Tentative bookings move to confirmed post initial payment
  • Capture all traveller details, apply discounts, add-ons, or reductions
  • Auto-generate booking forms and visa support letters
invoice

Invoicing & Receivables

Generate both proforma and tax invoices with options for family-wise splits and local tax configurations. Stay on top of receivables and financial clarity.
deaprtment

Departure Management

Get a unified view of all departures, seat availability, payment status, and confirmations — all in real-time. Seamlessly transition tentative clients into confirmed travellers.
bussetup

Bus & Seat Setup

Specifically designed for coach tours: build bus models with dynamic seat layouts (left/right view) and auto-allocate seats as bookings come in. Includes printable bus charts per departure.
agent

Agent & Commission Portal

Create agents and sub-agents with custom commission settings per tour. Offer them a branded agent portal to view availability, make bookings, track commissions, and process payments with ease.
supplier

Supplier Management

Log supplier costs per tour/departure, including individual service or full product costs from DMCs. Manage supplier payouts and auto-generate payment vouchers before disbursals.
operation

Operations Tools

  • Track visa applications and status
  • Integrated rooming list management for supplier sharing
  • Airline passenger manifests
  • Generate client ID cards with embedded QR codes
report

MIS & Analytics Reports

Access real-time reports for:
  • CRM (leads, funnel, conversions)
  • Operations (departures, visa, rooming)
  • Financials (PnL per tour, cancellations, amendments)

Extend your Points of Sales with

B2B Booking For Agents

  • Setup agents accounts
  • Setup agent's commission per product
  • Allows agents to search products, check availability and book
  • Instant commission calculation
  • Booking history management
  • Customer voucher and invoice
  • Booking confirmation notification
b2b

B2C Packages with Enquiry and Bookings

  • A website dedicated to group travel
  • Publish group packages with departures
  • Direct booking integration with a payment gateway
  • Manages online form for booking, passport details
  • Setup advance payment for all bookings
  • Guest login to download vouchers, track payments, and manage invoices
b2c

Content Destination Website

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cms